What Our Customers Are Saying
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Mark Pierucki, Rochester, WI
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I just wanted to thank Rick personaly for the warm reception at the lake front doings. I and my daughter were looking for my brother, when I was introduced to Rick( who I've met before) but before I said anything else Rick recognized me. Like I said I was looking for my brother and asking if the parking for the motorcycles were for everyone w/a bike, and before I said anything else I was being set up w/a parking pass,free food pass, and a front seat viewing to all the festivities. What a warm reception to someone that I was introduced to once,again thankyou from my daughter and my self. If I were to by a new motorcycle I wouldn't hesitate where to go. Thanks Rick. Mike M.
Michael Mertes, Sussex, WI -
What an impressive place to be counted as a customer, full V.I.P. treatment at the air show in Milwaukee along with a safe group ride with other guests. Food, beverage and a lot of nice folks.........can't ask for a better time. Thanks RickJim & Barb
jim mertes, oconomowoc, WI -
Very nice and clean dealership. Had very good (no BS) pricing. Tyler in service was very good, he spent extra time explaining everything (better than any other dealer I've dealt with). Thanks guys I love my Tenere.Mark
-Anonymous -
Realy nice place to visit, the entire staff treated me like they knew me right from the first visit, they are all professional, helpful and considerate. I was treated with respect. As for looking up parts and accesories, this was just as impressive, they knew the products well and had a lot to offer.
Jim Mertes, Oconomowoc, WI -
Had my bike in today for minor service.I met Lonnie,the wrench spinner who worked on my bike. He's a great guy.He not only repaired my bike, he filled up my low tires and performed a complete mechanical inspection.As always I was impressed by the professionalism and friendliness of your staff. My wife and I spent quite some time drooling over all of your fine "Dream Machines"!! I LOVE YAMAHA!!!!
MarkMark Pierucki, Rochester, WI -
Excellent service- on time and less than quoted
-Anonymous -
This purchase was one of the best experiences I've had making a major purchase. I flew in from Kansas City and Doug picked me up at the airport. Rick had all of the paper work ready for me to sign when I arrived. John had the bike preped and ready for my 11 hour ride home. All three of them were genuinely friendly and helpful. I will look to Mukwonago Yamaha first, next time I need a new bike. (Hopefully the deer will let me keep this one longer than the last one)
Phil , Kansas City, MO -
It's the best dealership I've every been in, very friendly sales/service.
-Anonymous -
Don't pass these guys up,they are the best Yamaha dealership I've delt with!!
Skeet , East Troy, WI -
I have finally found a tech that understands my need for proper jetting. my yfz kicks ass. i read magazines and they can never give it to me like it is.
-Anonymous -
Very nice place Excellent Customer Service they treat you like family. I havent seen service like this in a long time. They show you how to use the product you are interested in and buying, they make you feel safe with the hands on training of the product. I would drive the distance and buy from Mukwonago Yamaha over and other motorcycle shop. Sales is great we bought two bikes in 2004 and we bought new ones in 2006 and they knew us and they didnt treat us like a number they treated us like family. Just wanted to say 5 stars for everything across the board. Brian
Brian , Waukesha, WI -
I purchased a new 2006 Yamaha Vino 125 from Mukwonago Yamaha and couldn't be happier with my scooter and whole the purchasing experience. I had looked at other dealers in my area, and couldn't get a straight answer on pricing; one dealer even wanted to charge me a $300 setup and delivery fee. I corresponded with the staff at Mukwonago Yamaha mostly by e-mail to discuss the availability and pricing on my purchase. There were no hidden fees, and I also got a great price on the extended warranty compared to what I was being quoted at other dealers in the area. When I visited in person, all the staff was very helpful, and not high pressure at all. Delivery of my new scooter was handled very well, and the completeness of the walk-through of the new scooter was the best of any vehicle I've purchased -- even better than my Saturn car, and Saturn's known for their customer service. When I look for another motorcycle or other Yamaha product, I'm definitely going to Mukwonago Yamaha first.
Matthew , Pewaukee, WI -
We have dealt with Mukwonago Yamaha for about a year and have always had excellent,timely service!! The customer service is first rate, from phone calls when parts arrive at dealership to emails when online orders are recieved. As customers, we could not ask for much more :)
Bonnie , Oak Creek, WI -
Rick and the boys are great. They have a nice new shop and very well kepted
Bill , Big Bend, WI -
I had a smooth, hassle free purchasing experience at Mukwonago Yamaha with no surprise charges at the close of the deal. No question where my next Yamaha is going to come from.
-Anonymous -
Rick, John and Doug are excellent, treat you like they know you, like family. Straight up, right on the table honest dealership. Purchased '96 XT sled, Bought Kodiak 4x4 two years ago, and 2008 Vector sled this spring,I Meet these guys in Waukesha some 12 years ago, Like em than and even more know and glad they moved closer to my home town. Recomend them for all your Yamaha products! Rick supports the local snowmobile clubs in their efforts. Thanks for your support Rick!
John , East Troy, WI -
Fantastic Service! My Tour Deluxe had a sputter on deceleration from the time it was new in 2005, the technicians at Mukwonago Yamaha corrected what a half dozen others could not. The bike now literally runs better than when it was brand new. Thanks Guys and keep up the great work!
Roger , Oak Creek, WI -
nice showroom,good supply of accesories,friendly people,knoledgeable
Mike , Palmyra, WI -
We have dealt with Mukwonago Yamaha for about a year and have always had excellent,timely service!! The customer service is first rate, from phone calls when parts arrive at dealership to emails when online orders are recieved. As customers, we could not ask for much more :)
Bonnie , Oak Creek, WI -
Rick and the boys are great. They have a nice new shop and very well kepted
Bill , Big Bend, WI -
I had a smooth, hassle free purchasing experience at Mukwonago Yamaha with no surprise charges at the close of the deal. No question where my next Yamaha is going to come from.
-Anonymous -
Rick, John and Doug are excellent, treat you like they know you, like family. Straight up, right on the table honest dealership. Purchased '96 XT sled, Bought Kodiak 4x4 two years ago, and 2008 Vector sled this spring,I Meet these guys in Waukesha some 12 years ago, Like em than and even more know and glad they moved closer to my home town. Recomend them for all your Yamaha products! Rick supports the local snowmobile clubs in their efforts. Thanks for your support Rick!
John , East Troy, WI -
Fantastic Service! My Tour Deluxe had a sputter on deceleration from the time it was new in 2005, the technicians at Mukwonago Yamaha corrected what a half dozen others could not. The bike now literally runs better than when it was brand new. Thanks Guys and keep up the great work!
Roger , Oak Creek, WI -
nice showroom,good supply of accesories,friendly people, knowledgeable
Mike , Palmyra, WI -
My purchase experience was great. The service department is top notch! I'm very particular with my FRJ1300, and I really appreciate that they are too! Thanks for all that you've done for me and my bike!
Edward , Greenfield, WI -
I recently bought a new phazer from you and upon pick up your salesman spent almost an hour going over everythig on the sled. When i say everything i mean everything. He even put the sled up on a lift and went over the suspension,cooling and all lubrication points. In contrast i had bought a new sled from a local dealer a few years ago and when i picked it up they gave me the keys and i loaded the sled and was left to my own devices to figure out everything on my own. When i buy my next sled or motorcycle i will buy it here.I also have let everyone i know that if they want a yamaha to buy it here .
Eric , Waukesha, WI -
From the moment I walked in the front door, I knew I was in a first rate dealership, very modern, bright, and clean. John was very knowledgeable and helped steer me towards the right bike. Rick was also very helpful. He went so far as to meet me on my job to get some paperwork signed! I cannot begin to fully express how pleased I am with my V-Star 950 Tourer. It is the perfect blend of form and function. A beautiful piece of work. Very comfortable for rider and passenger alike. If ever again I am inclined to purchase another bike or any of the other fine machines you folks carry. I will head straight to Mukwonago Yamaha, no hesitation. Thanks again, Mark Pierucki
Mark , Burlington, WI -
I just want to say that my experience today at Mukwonago Yamaha was very enjoyable. Matt, John and Rick exceeded my expectations with the help and knowledge they provided. I am very happy with my decision to purchase a sled from them and anyone in the market should not hesitate to call them.
Michael , Villa Park, IL -
I read the testimonials before i went and i have to say they are 100% true. John was extremely knowledgeable, explained everything very thouroughly and I was'nt rushed out the door and sent down the road with my new sled.Thanks Rick for the speedy and pleasant paperwork process.Great dealership to deal with,well worth the drive
-Anonymous -
Went in browsing helmets a few weeks ago. Very friendly staff. I would go back for sure!
Jackie , Waukesha, WI
I bought my first new Yamaha(V-Star 950 Tourer)at Mukwonago Yamaha in 2009.I loved it. I needed new rubber and a tune-up so I stopped in Saturday May 3, 2014. I had no idea Yamaha was premiering their new line up with Demo rides. The place was packed. To make a long story short, I ended up trading my 950 in on a new 2013 1300 V-star deluxe!! I am totally pleased with my new bike. I can't believe the difference 352 cubic centimeters makes. The fairing, G.P.S., fiber glass bags, Water cooled engine, etc., etc., etc. This is one smooth rolling set of wheels at my heels!!I said in a prior comment that if ever I were to purchase another bike it would be from you, well guess what, I'm saying it again.